Yes, We Are Screening Your Calls
Posted in Irony, Uncategorized, tagged lazy nurse, phone screening, receptionist, triage, upset patient on July 10, 2008 | 8 Comments »
Dear Mrs. Brown,
Thank you for your input in our ‘Suggestion Box’. We understand your frustration and we apologize for the inconvenience. You mentioned that it’s impossible to ‘visit’ with your doctor anymore, you claimed, because everytime you call, the front office girls screened your calls. You claimed that you hardly ever pass the receptionist and always [...]




